After conducting thorough research and evaluating 20 different travel insurance companies, the MarketWatch Guides team has awarded AIG Travel Guard with an impressive rating of 4.6 out of 5 stars. This rating was based on a comprehensive provider review methodology that took into account various factors such as coverage options, costs, customer service reviews, and more. AIG Travel Guard offers eight policies that cater to a wide range of traveler needs, providing both medical and trip coverage.
One standout feature of AIG Travel Guard is its consideration for families, as they include coverage for one child under 17 years old with each adult policy purchased. This can be a significant cost-saving benefit for families traveling together. Additionally, AIG offers an annual travel insurance plan and a special Medevac plan that can cover trips lasting up to a year, catering to those with extended travel plans. However, it is worth noting that some coverages are not available for purchase online, requiring customers to contact a customer representative for more information.
In terms of cost, coverage details, delay coverage amounts, customer service, and reviews, AIG Travel Guard scored highly across the board. However, it did lose points for offering only 50% reimbursement through its cancel for any reason (CFAR) coverage, which is also limited to higher-tier plans. Despite this drawback, AIG Travel Guard remains a top choice for families and those seeking comprehensive travel insurance coverage.
Pros of AIG Travel Guard include the availability of an annual, multi-trip travel insurance plan, coverage for children under 17, various add-ons such as adventure sports and pet coverage, and 24/7 travel assistance services. On the other hand, cons include the limited reimbursement through CFAR coverage, negative customer reviews on platforms like Trustpilot and the Better Business Bureau (BBB), and the need to contact a customer representative for certain plans.
In conclusion, AIG Travel Guard offers a range of comprehensive travel insurance options that cater to different traveler needs. While the company has received some negative customer reviews, its strong ratings in various aspects make it a worthwhile choice for families and individuals looking for reliable travel insurance coverage. It is essential to conduct your own research, read customer reviews, and compare quotes to ensure you find a policy that best suits your travel requirements and budget.