When it comes to choosing between Allstate and State Farm for your car insurance needs, there are several key factors to consider. Both companies have strong reputations in the industry and offer a wide range of coverage options. In this article, we will compare Allstate and State Farm in terms of affordability, coverage, customer experience, and more to help you make an informed decision.
Allstate, the fourth-largest auto insurance provider in the U.S., offers a variety of coverage options and add-on policies. One of the standout features of Allstate is its gap insurance, which covers the difference between what your car is worth and what you owe on it in the event of a total loss. Allstate also offers a usage-based insurance program called Drivewise®, which rewards safe driving habits with discounts.
On the other hand, State Farm, the largest auto insurance provider in the U.S., is known for its affordable rates and excellent customer service. State Farm offers a usage-based program called Drive Safe & Save™, which tracks driving habits and offers discounts for safe driving. State Farm also provides a similar benefit to gap insurance called Payoff Protector®, although it is only available for customers with a loan contract from State Farm Bank.
In terms of cost, State Farm is typically cheaper than Allstate. In our review, State Farm received a higher rating for cost compared to Allstate. State Farm’s average annual rates are below the national average, while Allstate’s rates are significantly higher. When comparing cost estimates for different driver profiles, State Farm consistently offers lower rates than Allstate.
When it comes to customer experience, State Farm ranks highly in auto insurance studies for both insurance shopping and claims satisfaction. Allstate also performs well in claims satisfaction but falls below average in the insurance shopping study. State Farm has a C- rating on the BBB, while Allstate has an A+ rating, indicating that Allstate is better at responding to complaints in a timely manner.
In conclusion, while both Allstate and State Farm are reputable auto insurance providers with a wide range of coverage options, State Farm stands out for its affordability and customer service. If you are looking for a budget-friendly option with excellent customer satisfaction, State Farm may be the better choice for you. However, it is always recommended to compare car insurance companies to find the best rates and coverage for your specific needs.