Acura has announced a voluntary recall of approximately 5,000 ZDX all-wheel-drive (AWD) vehicles in the U.S. to address a software issue that can cause a loss of braking below 25 mph. The affected vehicles include the 2024 ZDX A-Spec AWD and 2024 ZDX Type S models. This issue can occur when applying the brakes on a flat, smooth, dry surface at low speeds, leading to overly sensitive anti-lock braking system (ABS) control.
The software update for the Electronic Brake Control Module (EBCM) will be sent to all affected vehicles today via an over-the-air update. Owners will receive a notification on the center touchscreen prompting them to install the update after driving the vehicle and shifting to Park. Alternatively, owners can manually install the update by navigating to Settings, then Updates & History. It is important to note that the vehicle must already be enrolled in OnStar and have all required terms and conditions accepted to receive the over-the-air update.
During the update process, which may take up to 5 minutes, the vehicle will not be operable, and certain features like door locks, windows, and warning chimes may not work. If owners require assistance with the update, they can visit their Acura dealer to have the software update performed.
Acura is urging owners of affected vehicles to install the over-the-air update as soon as they receive the notification. For owners who have not yet updated their vehicles, a mailed notification will be sent out in September. Owners can also check if their vehicles require repair by visiting http://www.recalls.acura.com or by calling (888) 234-2138.
It is important to note that no related crashes or injuries in Acura vehicles have been reported due to this software issue. The recall only applies to AWD vehicles, and Acura is taking proactive measures to ensure the safety of its customers. By promptly installing the software update, ZDX owners can mitigate the risk of potential braking issues and continue to enjoy their vehicles with peace of mind.
In conclusion, Acura’s recall of approximately 5,000 ZDX A-Spec AWD and ZDX Type S vehicles in the U.S. to address a software issue affecting braking performance below 25 mph demonstrates the company’s commitment to customer safety. The over-the-air software update is a convenient and efficient solution that can be completed without the need for a dealer visit. Owners are encouraged to install the update promptly to ensure the continued safe operation of their vehicles.