The tourism industry has been hit hard by the COVID-19 pandemic, with many accommodation hotels closing nationwide and employees being stood down. In response to this crisis, Tourism Accommodation Australia (TAA) has ramped up its support for online industry and development courses to help employees navigate through these challenging times. TAA CEO Michael Johnson emphasized the importance of prioritizing the health and well-being of staff who have been affected by the pandemic, stating that providing training opportunities for employees can give them purpose during this uncertain period.
Collaborating with institutions such as TAFE NSW, The Hotel School, and William Angliss College, TAA is offering a range of initiatives to assist employees in upskilling and furthering their development within the industry. One notable course being promoted is the graduate certificate in global hotel leadership run by The Hotel School, which includes a complimentary six-week transition program to support individuals who are returning to learning. This initiative aims to provide employees with the necessary skills and knowledge to excel in their roles once the industry begins to recover.
Mr. Johnson highlighted the significance of focusing on the digital space and providing existing industry professionals with the opportunity to enhance their skills. By working closely with partner organizations, TAA is committed to offering online and personal development training courses to support the growth and advancement of employees within the accommodation sector. This emphasis on education and training reflects the industry’s dedication to putting the well-being of staff first, even in challenging times.
In addition to the graduate certificate program, The Hotel School is offering special rates for e-learning on Opera, the industry’s most commonly used property management system. This initiative aims to equip employees with the necessary technical skills to excel in their roles and adapt to the changing landscape of the industry. Similarly, William Angliss College is providing reduced rates on licensee training and advancing licensee training courses to support managers in venues, further demonstrating the industry’s commitment to investing in the development of its workforce.
Overall, the collaboration between TAA and various educational institutions underscores the industry’s resilience and determination to support its employees during these unprecedented times. By offering training opportunities and incentives for professional development, TAA is not only providing employees with the tools they need to succeed but also offering them mental support, stimulation, and purpose as they navigate through the challenges brought about by the pandemic. As the industry awaits the relaxation of travel restrictions and a return to normalcy, initiatives like these will play a crucial role in preparing employees for the future and ensuring the continued success of the tourism accommodation sector.