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Campus Phone System Outage Resolved; College Operations Return to Normal

As Tropical Storm Debby made its way through the region, Eckerd College faced challenges with its campus infrastructure. The storm caused damage to the campus telephone system, leaving it offline and in need of replacement equipment. Despite this setback, all other campus network services remained operational, allowing the college to continue its operations.

In response to the telephone system outage, the Information Technology Services (ITS) department worked diligently with the vendor to procure the necessary equipment for repairs. However, as of the latest update on 8/6/2024 at 4:40 p.m., there was no estimated time for the system to be fully restored. In the meantime, the college advised students and staff to communicate via email with college departments or individuals directly.

During the outage, it was crucial for individuals to stay informed and follow the guidelines provided by the college. In case of emergencies or the need to reach Campus Safety, a special mobile number, 727-288-6790, was provided for immediate assistance. Additionally, the college encouraged caution when returning to campus, as debris removal and cleanup efforts were ongoing to ensure the safety of everyone on the premises.

As the campus worked to recover from the storm’s impact, updates were regularly communicated to the Eckerd community. On 8/5/2024 at 7:30 p.m., power was restored to campus, and internet services were back online, although telephone services remained down. College business operations were set to resume as normal the following day, with limited telephone services available.

Throughout the storm and its aftermath, the college prioritized the safety and well-being of its students, faculty, and staff. Damage reports were encouraged for any issues encountered in workspaces or residence halls, with specific forms provided for reporting. Additionally, students approved for early arrivals were guided on check-in procedures, and employees were advised on reporting hours and leave related to inclement weather conditions.

As the college navigated the challenges posed by Tropical Storm Debby, the Emergency Management Executive Team closely monitored the situation and provided timely updates to the community. Communication channels, such as the college’s emergency notification system and website, were utilized to keep everyone informed of any changes to operations or services.

In conclusion, the resilience and preparedness demonstrated by Eckerd College in the face of adverse weather conditions highlighted the importance of effective emergency management protocols. By staying informed, following safety guidelines, and working together as a community, the college successfully navigated the challenges brought about by Tropical Storm Debby.

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