Customers of Maroc Telecom in Morocco are expressing their anger and frustration after experiencing issues with the telecommunications company’s services. According to a recent article on Bladna.nl, many customers have reported problems with their internet and phone connections, as well as issues with billing and customer service.
One of the main complaints from customers is the lack of reliability in Maroc Telecom’s services. Many customers have reported frequent outages and slow internet speeds, making it difficult for them to stay connected and get their work done. Some have even claimed that they have been unable to make or receive phone calls, causing them to miss important calls and messages.
In addition to the technical issues, customers have also expressed frustration with Maroc Telecom’s customer service. Many have reported long wait times to speak with a representative, as well as unhelpful and unresponsive staff. Some customers have even claimed that they have been overcharged for services or have had difficulty resolving billing disputes.
The anger and frustration of Maroc Telecom customers have been further exacerbated by the company’s lack of transparency and communication. Many customers have complained that they were not informed of service outages or changes to their plans, leaving them feeling frustrated and uninformed.
In response to the growing discontent among customers, Maroc Telecom has issued a statement apologizing for the issues and promising to improve their services. However, many customers remain skeptical and are calling for more concrete actions to be taken to address their concerns.
Overall, the situation with Maroc Telecom has left many customers feeling frustrated and dissatisfied with the company’s services. As they continue to voice their complaints and demand better service, it remains to be seen how Maroc Telecom will respond and whether they will be able to regain the trust and loyalty of their customers.