Ford Motor Company’s recent recall of the 2016-2022 Ford EcoSport and Focus 1.0L engines has left many owners in a difficult position. The defective parts in these vehicles could potentially lead to engine failure, posing a serious safety hazard for drivers. The recall states that “the oil-drive belt tensioner arm may fracture or separate, causing a loss of vehicle power and power braking assist, increasing the risk of a crash.”
In response to this issue, several plaintiffs have filed a class action lawsuit, claiming that the defect poses a significant safety risk and that Ford is unfairly transferring the cost of warranty repairs to consumers. The lawsuit alleges that the defective parts can cause catastrophic engine failure without warning, leading to lost motive power and sudden limp mode activation, which could increase the likelihood of a collision.
One such affected owner is Venessa Stevens, a healthcare employee from metro Atlanta. Stevens experienced warning lights in her 2019 Ford EcoSport while on her way to work, indicating a problem with the parts listed in the recall. Despite confirming the issue with Five Star Ford of Stone Mountain, Stevens was informed that replacement parts would not be available until early 2025. This left her without a reliable means of transportation and facing significant financial burdens.
Stevens shared her struggles with finding alternative transportation, including relying on friends, coworkers, ridesharing services, and rental cars. The financial strain of these arrangements, coupled with the emotional stress of not being able to visit her elderly mother in South Carolina, highlighted the impact of Ford’s recall on individual owners.
After reaching out to Ford Motor Company for comment, Stevens received a call from a Ford representative offering assistance. Five Star Ford of Stone Mountain confirmed that Ford had authorized a replacement engine for Stevens‘ vehicle. The dealership provided a loaner car, replaced the engine, and returned the car to Stevens three weeks later. Ford has since updated the recall to include a replacement engine as an alternative solution for affected vehicles.
Furthermore, Ford Motor Company has requested receipts from Stevens for rideshares and rentals for reimbursement, acknowledging the inconvenience and financial burden placed on owners due to the recall. This proactive step demonstrates Ford’s commitment to addressing the issue and supporting affected customers.
Overall, the Ford EcoSport and Focus engine recall serves as a reminder of the importance of vehicle safety and manufacturer accountability. While the situation has caused hardship for many owners, the actions taken by Ford and its authorized dealerships to address the issue and provide solutions offer some relief to affected individuals. As the recall process continues, it is crucial for owners to stay informed and take necessary steps to ensure the safety and reliability of their vehicles.