The recent recall of the 2016-2022 Ford EcoSport and Focus 1.0L engines has left many owners in a difficult situation. Ford Motor Company has identified defective parts that could potentially lead to engine failure, posing a serious safety hazard for drivers. The recall states that the oil-drive belt tensioner arm may fracture or separate, resulting in a loss of vehicle power and power braking assist, increasing the risk of a crash.
In response to the recall, several plaintiffs have filed a class action lawsuit, claiming that the defect poses a significant safety risk and that Ford is unfairly transferring the cost of warranty repairs to unsuspecting consumers. The lawsuit alleges that the defect can cause catastrophic engine failure without warning, leading to lost motive power and sudden limp mode activation, which could increase the likelihood of a collision.
One such affected owner, Venessa Stevens, shared her experience of dealing with the consequences of the recall. Stevens was driving her 2019 Ford EcoSport when warning lights illuminated, indicating a problem with the parts listed in the recall. After confirming the issue with Five Star Ford of Stone Mountain, Stevens was informed that replacement parts would not be available until early 2025.
Stevens faced challenges in finding alternative transportation while waiting for the replacement parts. Unable to secure a loaner car from the dealership, she had to rely on friends, coworkers, ridesharing services, and rental cars, incurring significant expenses in the process. The situation was made even more difficult for Stevens, as she was unable to visit her elderly mother who lived 300 miles away in South Carolina.
Despite the initial setbacks, there was a glimmer of hope for Stevens when Ford Motor Company authorized a replacement engine for her vehicle. Five Star Ford of Stone Mountain confirmed the authorization and provided Stevens with a loaner car while the engine replacement was carried out. Three weeks later, Stevens had her car back with a new engine installed, resolving the issue caused by the defective parts.
Ford Motor Company has since updated the recall to include a replacement engine as an alternative solution for affected vehicles. The company has stated that if the engine fails due to the damaged oil pump belt and/or oil pump belt tensioner, dealers are authorized to replace the engine assembly as an interim repair free of charge. Additionally, Ford has requested receipts from affected owners for rideshares and rentals for reimbursement.
In conclusion, the Ford EcoSport and Focus engine recall has highlighted the challenges faced by owners dealing with defective parts and delayed replacement timelines. While the situation initially seemed dire for Venessa Stevens and others affected by the recall, the authorization of replacement engines and reimbursement for alternative transportation costs have provided some relief. It serves as a reminder of the importance of addressing safety issues promptly and ensuring that consumers are not unfairly burdened with the costs of necessary repairs.