Pet Assure is a unique pet insurance alternative that offers a veterinary discount plan and wellness plans for dogs and cats of all ages. The company has received a rating of 4.1 out of 5 stars based on our methodology. In this article, we will delve into the details of Pet Assure, including its pros and cons, coverage options, pricing, customer reviews, and comparisons with other pet insurance providers.
Pros and Cons of Pet Assure
One of the main advantages of Pet Assure is its coverage for pets with pre-existing conditions, which are typically not covered under traditional pet insurance. The company also offers three levels of wellness plans that can reimburse pet owners for preventive care services. However, Pet Assure’s veterinary discount plan is only available through employee benefit programs or with the purchase of a wellness plan. Additionally, some customers have expressed dissatisfaction with the service, particularly in terms of mistaken expectations and difficulty canceling the plan.
How Pet Assure Scored in Our Methodology
Pet Assure scored 4.1 out of 5 stars in our review. The company received high ratings for its covered treatments, industry standing, and availability. However, it lost points in the areas of cost and customer experience. Despite reaching out to Pet Assure for comment on its lower ratings, we did not receive a response.
Pet Assure Plans and Pricing
Pet Assure offers a veterinary discount plan that provides a flat 25% discount on various veterinary services at participating providers. The company also offers three levels of wellness coverage under its Mint Wellness by Pet Assure program. The cost of Pet Assure’s plans can vary depending on the level of coverage and whether it is offered as an employee benefit or purchased individually.
What Does Pet Assure Cover?
The Pet Assure veterinary discount plan covers a wide range of medical services and procedures, including wellness visits, routine care, vaccines, dental exams, surgical procedures, and emergency care. The company partners with over 5,200 providers across the U.S., Canada, and Puerto Rico. The Mint Wellness Plan provides reimbursement for select preventive care services, with three levels of coverage available.
Pet Assure Coverage Exclusions
While Pet Assure does not have exclusions based on age, breed, or species, there are certain services that are not covered under the discount plan. These include prescription medications, products purchased from veterinarians, non-medical services like grooming, and outsourced services such as blood work sent to a laboratory.
How Much Does Pet Assure Cost?
The cost of Pet Assure’s plans can vary depending on whether it is offered as an employee benefit or purchased individually. Fees typically range from $5 to $12 a month for a single pet plan and $8 to $19 for a family pet plan. The company also offers three wellness plans with varying levels of coverage and reimbursement amounts.
Sign-Up, Claims Filing, and Payout Processes
Enrollment in Pet Assure’s plans is typically available through participating employers or by purchasing a wellness plan. Discounts are instantly available for veterinary services, and reimbursements for wellness care can be submitted through the Mint Wellness account. Claims are processed and reimbursed within five business days.
Do All Vets Take Pet Assure?
While Pet Assure’s wellness plans can be used at any veterinarian, the veterinary discount plan is only available at participating clinics in the Pet Assure network. Pet owners can search for a Pet Assure veterinarian by entering their ZIP code on the company’s website. Veterinarians can join the Pet Assure network for free.
Customer Reviews
Pet Assure has received positive reviews from customers who appreciate the coverage for older pets and those with pre-existing conditions. Some customers have praised the company for its automatic discounts and efficient customer service. However, there are also negative reviews regarding mistaken expectations, difficulty canceling the plan, and limitations in the veterinarian network.
Pet Assure vs. the Market
When comparing Pet Assure with other pet insurance providers like Lemonade and Spot, it is important to consider factors such as reimbursements, deductibles, annual limits, and average costs. Each provider offers different coverage options and benefits, so it is essential to research and compare before making a decision.
In conclusion, Pet Assure offers a unique alternative to traditional pet insurance with its veterinary discount plan and wellness coverage options. While the company has its pros and cons, it can be a valuable option for pet owners looking for coverage for pre-existing conditions and preventive care services. It is important to carefully review the details of the plans, pricing, and coverage options before enrolling in Pet Assure.