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Top Marketing CRM for 2024 – Forbes Advisor

Choosing the right marketing CRM for your company is a crucial decision that can greatly impact your business’s success. With so many options available in the market, it can be overwhelming to narrow down the choices and find the best fit for your specific needs. However, by following these five basic steps, you can streamline the process and make an informed decision that will benefit your company in the long run.

The first step in choosing a marketing CRM is to figure out your budget. As a small business, it’s important to determine how much you can afford to spend on the software. Consider breaking down your budget on a per-user basis, as many CRM companies charge per user. Additionally, see if you can pay annually for the software subscription, as this often comes with a discount of up to 20%. By establishing your budget upfront, you can narrow down your options and focus on solutions that align with your financial constraints.

Once you have a budget in mind, the next step is to list the features you require in a marketing CRM. Consider what you want the software to help your company achieve, whether it’s improving lead generation, automating tasks, or enhancing customer communication. Make a comprehensive list of features that are essential for meeting your company’s goals. This will serve as a roadmap for evaluating different CRM options and ensuring that the software you choose aligns with your specific needs.

After listing your required features, it’s important to get input from your team. Your perspective on the necessary features may be different from that of your team members, who have unique insights and experiences. Allow team members from various departments and levels of the organization to contribute their input on what features are essential for them to perform their roles effectively. By involving your team in the decision-making process, you can ensure that the chosen CRM meets the needs of all stakeholders within your company.

With a comprehensive list of required features and input from your team, the next step is to research your options. Conduct a simple Google search for „best marketing CRMs“ and review the features and pricing of different software solutions. Narrow down your choices to two or three options that closely align with your budget and feature requirements. Take the time to compare the pros and cons of each CRM to make an informed decision.

Finally, test your top CRM options to determine the best fit for your company. Many small business marketing CRMs offer free starter versions or free trials that allow you to test the software before making a commitment. Take advantage of these opportunities to evaluate the usability and functionality of each CRM. Involve a sampling of your team in the testing process and gather feedback on their experience with each software. Ultimately, choose the CRM that you and your team agree best meets your company’s needs and goals.

In conclusion, choosing the right marketing CRM for your company requires careful consideration and thorough evaluation. By following these five basic steps – figuring out your budget, listing required features, getting input from your team, researching your options, and testing your top CRM choices – you can make an informed decision that will benefit your business in the long term. Remember to prioritize functionality, usability, and alignment with your company’s goals when selecting a marketing CRM.

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