In the fast-paced world of online retail, Application Programming Interfaces (APIs) play a crucial role in seamlessly connecting various systems and processes. These invisible backbones enable retailers to manage everything from payment processing to inventory management with ease. However, this interconnectedness also makes the retail sector a prime target for threat actors looking to exploit vulnerabilities in the API chain.
In 2023 alone, retailers faced a staggering 19 billion malicious API requests, highlighting the relentless attempts by threat actors to breach security measures. These attacks can lead to data theft, operational disruptions, and financial losses, posing a significant risk to retailers and their customers.
One of the peak times for threat actors to strike is during back-to-school season. Retailers have traditionally ramped up security measures during peak buying times, but attackers have evolved their tactics. Instead of waiting for the busy shopping seasons, threat actors now launch „attack runs“ earlier in the year to lay the groundwork for their schemes, bypassing retailers‘ security lockdowns.
Will Glazier, Director of the CQ Prime Threat Research team at Cequence Security, points out that threat actors are playing the long game by investing more time and resources in stealth attacks. By creating high volumes of valid accounts via standard APIs early in the year, threat actors aim to establish credibility within the market, setting the stage for larger attacks during peak shopping seasons.
In addition to the long game, threat actors also employ real-time tactics such as account takeovers (ATOs). By targeting and seizing control of existing customer accounts, threat actors can quickly gain access to sensitive information and wreak havoc on retailers and their customers. The frequency of ATOs surges during peak shopping periods, posing a significant threat to retailers.
Another persistent threat in the digital battlefield is bot attacks. These automated scripts can manipulate systems to corner the market on in-demand items, leading to frustration for legitimate customers. With a staggering 22 billion API requests originating from bots out of 154 billion, retailers must be vigilant in combating these attacks to protect their operations and customers.
To prepare for these evolving threats, retailers must adopt a comprehensive and year-round security strategy. Understanding the usage of APIs and implementing robust defensive measures is essential to combat fake accounts and other threats during peak seasons. By gaining visibility into internal and external APIs, retailers can enforce security standards and defend against rapid attacks and long-game maneuvers.
In conclusion, the role of APIs in online retail cannot be understated. As threat actors continue to evolve their tactics, retailers must stay ahead of the curve by implementing proactive security measures and maintaining a comprehensive understanding of their API landscape. By safeguarding their operations and fortifying customer trust, retailers can navigate the complex digital landscape with confidence.