Pet insurance is becoming increasingly popular among pet owners who want to ensure their furry friends receive the best care possible without breaking the bank. With so many pet insurance companies on the market, it can be overwhelming to choose the right provider for your pet’s needs. That’s where we come in – we review each pet insurance company based on factors that are important to pet parents like you.
Our review process is thorough and comprehensive. We start by conducting in-depth industry research into each provider, comparing coverage options, gathering quotes online to determine pricing, and reading reviews to assess customer service. To better inform our reviews, we surveyed 3,000 dog and cat owners nationwide to determine the most important elements of pet insurance coverage. Additionally, we bought pet insurance plans for 10 of our team’s pets to test the customer experience of various providers firsthand.
After collecting all the necessary information, we score each provider on a 100-point scale and calculate an overall rating out of five stars. Our ratings are based on several key factors that we consider when reviewing pet insurance providers.
Costs and Discounts make up 22.5% of our rating criteria. We assess pricing by collecting sample quotes for a variety of dogs and cats, ranging in age and breed. We request quotes from all 50 U.S. states to ensure a comprehensive comparison. Providers earn the most points in this category for offering affordable coverage and multiple discount options to customers.
Coverage is another important factor, accounting for 22.5% of our rating. The best pet insurance companies offer a range of plans and customization options so pet owners can choose the right coverage for their pets. Companies that offer a wide variety of coverage options and shorter waiting periods earn full points in this category.
Covered Treatments make up 17.5% of our rating criteria. According to our survey of pet owners, coverage is one of the most important factors when shopping for pet insurance. Companies that include a breadth of treatments and unique coverages as standard within their policies receive more points in this category.
Customer Experience is also crucial, accounting for 17.5% of our rating. We score each company based on website accessibility, customer service, mobile apps, money-back guarantees, and veterinarian telehealth options. Companies with the most customer experience offerings receive the most points in this category.
Industry Standing (10%) and Availability (10%) are also important factors in our rating system. We review ratings and accreditation information from the Better Business Bureau and Trustpilot, as well as consider years of industry experience. We also deduct points from providers that have age limits for older pets and consider state availability, international coverage, and coverage options for breeds considered dangerous.
By using our rating system, we are able to compare each company we review and determine the best pet insurance companies in the industry. If you want to learn more about our methodology and how we review and score providers, be sure to read our full pet insurance methodology.
In conclusion, choosing the right pet insurance provider is essential for ensuring your pet’s health and well-being. By considering factors such as costs, coverage, covered treatments, customer experience, industry standing, and availability, you can make an informed decision that meets your pet’s needs. Remember, your pet’s health is priceless, so investing in a quality pet insurance plan is a decision you won’t regret.